Shipping policy
At Dimple Gaind Home, we take care to ensure that every order is thoughtfully packaged and delivered safely to your doorstep.
1. Shipping Timeline
Orders are typically delivered within 14 working days from the date of order confirmation. Working days exclude Sundays and public holidays. Delivery timelines may vary due to unforeseen circumstances or logistical delays.
2. Delivery Availability
We ship across serviceable locations in India. Customers are requested to provide a complete and accurate shipping address, pin code and contact number to ensure smooth delivery.
3. Delivery Process
Our delivery partners may contact you before arrival. Please ensure someone is available to receive the package. In locations with restricted access, delivery may be made to the designated receiving area.
4. Shipping Delays
While we make every effort to deliver orders on time, delays may occur due to weather conditions, transport disruptions, incorrect addresses or circumstances beyond our control. We will assist you with updates wherever possible.
5. Packaging & Order Safety
Every product is carefully packaged to protect it during transit. We recommend inspecting your order upon delivery and contacting our customer care team promptly in case of damage, missing items or incorrect products.
6. Customer Assistance
For shipping-related queries or delivery concerns, please contact:
Dimple Gaind Home
Email: support@dimplegaindhomes.in
Phone: +91 9873079054 / +91 8800608320
